Privacy Policy
Simple, transparent information about how MyGuide handles personal data and protects user privacy.
Information we collect
We collect only the data needed to provide MyGuide services, such as account details, booking preferences, selected guides, contact requests, and basic technical information.
When you use the platform, we may process usage data to keep the service secure, reliable, and easy to improve.
How we use your data
Personal data is used to create and manage your account, connect travelers with guides, personalize recommendations, provide support, and communicate important updates.
We do not sell personal information. Data is shared only with trusted providers when required to operate the service or comply with legal obligations.
Cookies and analytics
MyGuide may use cookies or similar technologies to remember preferences, understand page performance, and improve the overall product experience.
You can manage cookie preferences through your browser settings where supported.
Data retention and security
We keep personal data only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.
We apply reasonable technical and organizational measures to protect data against unauthorized access, loss, misuse, or disclosure.
Your rights
Depending on your location, you may request access, correction, deletion, restriction, portability, or objection to certain processing activities.
To make a privacy request, contact the MyGuide team using the details below.
Questions about privacy?
Email privacy@myguide.pl and we will help with your request.